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Return & Refund Policy

Isovia is very professional and courteous towards customers. if our customer found any manufacturing defect in product they can reach us immediately we will replace our product within 15 working days but Bansuri should be in unused condition.

Please note, once the order is placed, the order can not be cancel.

For all orders, there is a 15 working days replacement guarantee, refund and return not allowed for any order.

For initializing the replacement process, please inform us immediately about the same by email and send back the product to the given address in original condition and original packing within 3 business days of receiving the product. 


You can reach us by writing to us at or call us at  

Mob: +91-7016412357

Return Address: 12 Anand Park Society
Hansol Sardarnagar
Opp of Jogni Mata Mandir Bhadreswar, Gujarat, Ahmedabad-382475 
Mobile # +91-7016412357

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